Billing varies among Novabyte products and features. Some are free or included in the price of another services.
|Virtual Servers||Hourly, even when powered off|
We invoice and charge your credit card in the beginning of each month for the previous month's usage. Time zone differences can cause some minor variation in invoice date/time.
Payments are done for previous month services that were used by you. If there are extenuating circumstances, or payment was done in error, please open a ticket with our support team to fix the issue or refund the payment. Keep in mind that because we offer hourly billing, you can always destroy your server and only pay for what you've used.
Currently we accept Visa and MasterCard. These are billed on the first of the month for the previous month's usage.
Novabyte is billing in GEL. We do apologize if this causes an inconvenience.
Due to fluctuating exchange rates, all invoices bill in GEL.
For billing concerns please contact us by email or open support ticket from your account portal.